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Operations Analyst
$62k-81k (estimate)
Full Time | Banking 2 Months Ago
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AmeriCU Credit Union is Hiring an Operations Analyst Near Rome, NY

Operations Analyst
Location: 231 Hill Road, Rome, NY 13441
$52,855.99 to $66,069.99/year actual rate will depend on experience
Position Type: Full Time, Exempt
Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
About the Operations Analystposition:
Consistent with the credit union mission of providing our members the right financial services to live life, dream big and achieve financial success, the Operations Analyst you will :
  • Support the administration and operation of policies and programs that further the goals of the Financial Center Services Division and Credit Union in implementing the strategic goals and objectives.
  • Analyze the business processes of AmeriCU with the purpose of improving operational efficiency and effectiveness of processes that affect member service and staff productivity.
  • Document process changes and work collaboratively with subject-matter experts to maintain efficient, professional procedures in compliance with all regulations and standards.
Operations Analyst Roles and Responsibilities:
  • Supports process improvement by:
    • Identifying and solving problems in various fields or specialized areas
    • Collects and organizes information from various sources like computer data, observations of processes, internal/external resources
    • Conducts meetings with stakeholders for discovery and feedback
    • Examines the data to identify root causes and potential solutions
    • Analyzes information and develops solutions to business problems
    • Advises managers/project leads on findings and the various courses they can take to address the problem
    • Write memos and reports for managers/project leads to look over the findings and recommendations
    • Where applicable, leads process improvement/project initiative through to implementation
  • Coordinates and communicates process changes with appropriate reference to supporting documentation to all applicable staff.
  • Develops and maintains documentation with input from appropriate resources that will be utilized in training programs and as reference material for staff.
    • Develops documentation that results from new initiatives, regulatory/compliance updates, process /workflow changes,.
    • Maintains documentation with all applicable links, attachments, references, etc.
  • Serves as a resource on project teams to provide input on member-facing processes and impacts to front-line along with affected support dept. workflows.
  • Serves as the liaison for system and operational issues that pertain to system releases, system enhancements, team initiatives, regulatory requirements, compliance requirements, new or enhanced system applications, etc. and assists with problem resolution.
  • Serves as a contact for Divisional Content Managers to resolve system issues and/or communicate any changes that would affect format or content.
  • Serves as a resource to users for how-to questions relative to core systems and procedures
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off – Vacation, Personal or Sick and Birthday
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!
Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
https://www.americu.org/in-our-community/
https://www.americu.org/why-americu/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$62k-81k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

05/29/2024

WEBSITE

americu.org

HEADQUARTERS

CAMILLUS, NY

SIZE

50 - 100

FOUNDED

1950

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Banking

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The following is the career advancement route for Operations Analyst positions, which can be used as a reference in future career path planning. As an Operations Analyst, it can be promoted into senior positions as a HR Operations Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Analyst. You can explore the career advancement for an Operations Analyst below and select your interested title to get hiring information.

If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The operations analyst’s job entails scheduling and managing this process.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Analyst jobs

A career as an operations analyst requires dedication to continuing education.

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An outstanding operations analyst should be able to advise staff on all levels and develop new processes and workflows to enhance operations.

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The business operations analyst will often be required to possess and make use of the following skills, knowledge and abilities as a driving force to enhance productivity.

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Get familiar with the fundamentals.

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Pursue a professional certification.

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Step 3: View the best colleges and universities for Operations Analyst.

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